The British Institute of Facilities Management
BIFM is the professional body for facilities management. It promotes excellence in facilities management for the benefit of practitioners, the economy and society. It supports and represents over 17,000 members around the world, both individual FM professionals and organisations, and thousands more through qualifications and training.
BIFM promotes and embeds professional standards in facilities management. The range of services and benefits are designed to aid and develop FM professionals at each stage in their FM career and include:
• Professional credentials through membership
• Internationally recognised qualifications
• Continuing Professional Development (CPD)
• Information, resources and networking.
BIFM works with employers to embed and leverage professional standards in facilities management. Committed to advancing the facilities management profession we provide a suite of membership, qualifications, training and networking services designed to support facilities management practitioners in performing to the best of their ability.
Support of the Review has been led through the involvement of James Sutton, Executive Director and project sponsor, Julie Kortens, BIFM Chairman and panellist in Open Views, Peter Brogan, Research and Information Manager and Judith Cutts, Head of Marketing and Events.
The Crown Estate
The Crown Estate is a leading UK real estate business with a £12bn portfolio, including Regent Street and much of St James’s in central London; retail and leisure destinations around the UK; rural land and management of the UK seabed. It manages, invests in and develops property assets in central London and prime retail and leisure locations across the UK.
The Crown Estate has a distinctive approach that combines smart, progressive business thinking with a powerful sense of stewardship. Called conscious commercialism, it’s about being astute and enterprising in how it creates value today, while also taking a considered, long-term view of the assets it manages.
It takes an active, progressive approach to managing the land and property it invests in to drive market outperformance and create value over the long term. Created by an Act of Parliament, it returns all its profit to the UK Treasury, totalling £2.4bn over the last ten years.
Cushman and Wakefield
Cushman and Wakefield is a leading global real estate services firm that helps clients transform the way people work, shop, and live. Its 43,000 employees in more than 60 countries help investors and occupiers optimise the value of their real estate by combining global perspective and deep local knowledge with an impressive platform of real estate solutions. Cushman & Wakefield is among the largest commercial real estate services firms with revenue of $5 billion across core services of agency leasing, asset services, capital markets, facility services, global occupier services, investment & asset management, project & development services, tenant representation, and valuation & advisory.
Polly has over 30 years’ property management, asset management and estate management experience. This has included several senior roles at Cushman and Wakefield including EMEA Head of Research and Insight, sitting on their UK Board and leading their UK property and asset management business. Currently, she is Head of Strategy for Broadgate Estates, Programme Director for The Stoddart Review, and Principal of PPConsulting.
Polly is committed to changing industry perception of property management and to helping clients leverage their real estate assets to maximise competitive advantage and customer satisfaction. Through her work with Chris, and latterly with The Stoddart Review, she passionately believes that developers, investors, occupiers and the industry supporting them need to see themselves in service of effective workplaces, and is working to unlock transformation within the industry.
Joanna has experience in banking and corporate finance through to property and service sectors; she has involvement in both managing the built environment with complex service solutions, as well as delivering capital projects, meeting the demands of an ever evolving corporate environment. She is now a consultant supporting these activities and change management, also providing specific headhunting services.
A Fellow of BIFM, Joanna has a passion for service delivery excellence, creating positive correlations through harnessing the best people and teams.
Having worked alongside Chris Stoddart on voluntary professional activities over many years and recognising his considerable talent and remarkable successes, particularly with Heron Tower and Regent Street, Joanna became one of the founding partners of The Stoddart Review.