SUPPORTING ORGANISATIONS

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Sodexo is the world’s largest services company and is committed to improving the quality of life for its clients, customers and employees.

Sodexo employs over 420,000 people in 80 countries and delivers over 100 different services. Its scale allows it to provide clients with a unique and unrivalled proposition that brings together best practice and innovation from around the world and localises it to meet specific client objectives. This means clients really do benefit from its global presence.

Services delivered by Sodexo improve quality of life and boost productivity by focusing on six key areas:

• Health and wellbeing
• Ease and efficiency
• Recognition
• Physical environment
• Social interaction
• Personal growth

www.uk.sodexo.com

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ISS is a leading global provider of facility services for public agencies and private sector companies, employing approximately 510,000 people worldwide. In 2016, for the fourth consecutive year, we achieved the highest possible rating given by the International Association of Outsourcing Professionals® (IAOP®) in their annual assessment of outsourcing organisations worldwide.

In the UK & Ireland alone, ISS employs approximately 46,000 employees who are dedicated to delivering high quality support services. We provide organisations with every facility solution they might require to support their own core activities. Services include facilities management, engineering, energy management, catering, cleaning, food and hospitality, front of house, security, consultancy and landscaping.

www.uk.issworld.com

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ENGIE is a leading energy and services Group employing 17,000 people in the UK across three main activities: services, energy solutions and energy infrastructure. ENGIE is using its capabilities to lead the UK’s transition towards a more secure and sustainable future, through a strategy based on investment in critical energy infrastructure, integration of its energy expertise with its broad services offer, and innovation in customer-led solutions and technologies.

ENGIE’s Services division is a leading UK provider of technical and facilities management services for companies and communities across public, private and healthcare sectors. With revenues of £1 billion, it provides solutions to a customer portfolio totalling over 25 million sq m. of managed space across 14,000 sites.

business.engie.co.uk

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Skanska, one of the UK’s leading contractors, is a diverse, inclusive and responsible business that is helping to build for a better society. It has made its name in sustainable, high-quality facilities management services by providing outstanding and bespoke solutions with engineering excellence at the heart of its business.

Skanska teams deliver a range of services, including mechanical and electrical maintenance, to support over 65 clients across more than 3,000 sites nationwide: schools, hospitals, public buildings and offices.

For Skanska it’s about creating the best possible environment for your customers, where your building helps optimise performance too. In a school that could mean improved exam results, in a hospital shorter hospital stays or in an office greater productivity.

www.skanska.co.uk

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Condeco is a leading global supplier and manufacturer of integrated office and workspace utilisation technologies including sensor technology, digital signage, meeting room and desk booking solutions.

Its international network extends across 11 countries with over 250 employees, offering 24/7 support to over 500 clients around the globe, including 30% of the FTSE 100 companies.

Condeco enables companies to power their business, change the way they work and manage their real estate more effectively. Our data enables property and workspace leaders to make strategic decisions about their portfolio both on a local and global scale.

www.condecosoftware.co.uk

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Many leading organisations, some with the most demanding and technically challenging environments in the world, trust EMCOR UK as their total facilities management partner (TFM).

EMCOR offer integrated workplace optimisation and productivity solutions. At the heart of their approach is the effective use of real time data, ensuring interactions with every function of a building are properly measured.

Data on its own cannot make the desired improvements, so this granular detail is combined with a highly developed understanding of how employees engage with the workplace, driven by close collaboration and emotional intelligence.

EMCOR’s decades of experience and enviable track record collaborating with customers enable it to help improve workplace productivity and performance.

www.emcoruk.com

The Crown Estate

The Crown Estate is a leading UK real estate business with a £12bn portfolio, including Regent Street and much of St James’s in central London; retail and leisure destinations around the UK; rural land and management of the UK seabed. It manages, invests in and develops property assets in central London and prime retail and leisure locations across the UK.

The Crown Estate has a distinctive approach that combines smart, progressive business thinking with a powerful sense of stewardship. Called conscious commercialism, it’s about being astute and enterprising in how it creates value today, while also taking a considered, long-term view of the assets it manages.

It takes an active, progressive approach to managing the land and property it invests in to drive market outperformance and create value over the long term. Created by an Act of Parliament, it returns all its profit to the UK Treasury, totalling £2.4bn over the last ten years.

www.thecrownestate.co.uk

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Interserve is one of the world’s leading support services companies.  Headquartered in the UK and FTSE listed, it has gross revenues of £3.6 billion. With 80,000 people operating across a range of workplaces and environments, helping to make these places work better for the people who use them.

By bringing the very best in intelligent facilities management and support services to buildings and workspaces, we can help your people to deliver their best, ensuring working environments run smoothly, safely and efficiently.

It understands what matters to businesses, their people and their customers, and is always looking for ways to do things better. Improvements come from innovative, yet often simple solutions that benefit your employees and visitors at every stage of their workplace journey.

www.interserve.com

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TSK creates workplaces that enhance businesses by supporting people.

Widely acknowledged as one of the most trusted workplace specialists in the UK, TSK provides an unparalleled consultancy, design and build service to market-leading organisations across multiple industry sectors.

People are always at the heart of every project TSK delivers and its in-house team of specialists offer organisations ‘single door’ access to all the expertise necessary to ensure their workplace project is implemented brilliantly.

www.tskgroup.co.uk

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Bouygues Energies & Services is a customer-centric facilities management and energy performance partner. It specialises in the diverse services and support needed to create and maintain efficient, comfortable and safe places to work or visit.

Its dedicated and professional teams ensure that offices, schools, public buildings, industrial facilities and healthcare environments are all operating as they should.

In the UK, Bouygues Energies & Services is a leading provider of integrated Energy Services, Facilities Management, Infrastructure and Contracting solutions across the public and private sectors.

Bouygues Energies & Services operates in over 25 countries worldwide and is part of the Bouygues Group – a global brand employing over 127,000 people in over 100 countries within the construction, civil works, energy services, telecommunications and media sectors.

www.bouygues-es.co.uk

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Anglo Office Group was established in 1986 and today is one of largest independent business products and services companies in London.

Anglo specialises in delivering integrated supply solutions to SMEs through to large single sited and multi-sited organisations alike through our unique approach to client-specific supplies management.

As a leading single source provider, Anglo Office offers the largest range of office supplies and services in the UK. We save substantial amounts of money for over 400 of London’s leading organisations in every major industry sector, along with helping to minimise their environmental impact. With a proven and demonstrable track record of 20 years we are leaders in our field and experts in business supplies cost management, service improvements and sustainability. We pride ourselves on offering the industry’s most comprehensive forensic analysis of our client’s costs and sustainability. We have built a reputation of listening and understanding our clients’ needs, ultimately enabling us to optimise workflows and processes to each individual business.

www.anglo-ltd.com

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Oliver Jones Limited is a management consultancy specialising in board-level strategic advisory services; business owner mentoring and coaching; project finance and wider corporate finance advisory; and accelerated business growth strategies. Services are provided on an international basis with particular experience and expertise relating to EMEA and APAC.

Managing Director Oliver Jones is an original and entrepreneurial thinker, with a strong commercial focus and the ability to devise and successfully deliver novel solutions to complex business problems. He is highly accomplished in devising, developing and delivering innovative solutions for governments, commerce and industry – in the UK and abroad – with a specific focus on project finance, long term operator contracts and property-related initiatives. He is experienced in complex corporate structures, from joint ventures, to M&A, to start-ups and MBI/MBOs.

www.oliver-jones.com

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Macro has been in operation since 2002. It developed organically as an extension to the many other building and property related services already on offer from Mace, the international consultancy and construction company.

The company had been providing facilities management services since the mid-1990’s, often in support of significant construction projects. For instance, whilst building the new headquarters for British Airways at Waterside, Mace was challenged to help with the mobilisation of the support services required to manage this significant facility.

Following the success of this project, other clients sought to use Mace’s expertise to help with a variety of operational issues related to the management of property. It was clear that the market was ready for a new type of facilities management and Macro was created, bringing together the experience and track record of both Mace and an industry leading management team.

Today Macro is operational in over 40 countries through our key hubs in London, Dubai, Johannesburg, Hong Kong and New York.

www.macemacro.com

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Cushman and Wakefield is a leading global real estate services firm that helps clients transform the way people work, shop, and live. Its 43,000 employees in more than 60 countries help investors and occupiers optimise the value of their real estate by combining global perspective and deep local knowledge with an impressive platform of real estate solutions. Cushman & Wakefield is among the largest commercial real estate services firms with revenue of $5 billion across core services of agency leasing, asset services, capital markets, facility services, global occupier services, investment & asset management, project & development services, tenant representation, and valuation & advisory.

www.cushmanwakefield.com

Service Works Group

Service Works Group (SWG) is leading international provider of facilities, workplace and property management software. Our computer aided facilities management system, QFM, is used across all market sectors from healthcare to retail to improve the productivity of the FM department, operatives and contractors. Its flexible, user-friendly functionality combined with our comprehensive customer support, provides measurable results, including cost savings and improved service delivery.

Ultimate Control for Facilities Management
QFM gives facilities managers ultimate control over their assets and resources, through secure, centralised tools. Comprehensive reporting provides in-depth insight into critical performance information to support strategic decision-making. This allows FMs to identify cost savings, improve operational efficiency and meet contract SLAs.

Optimised Workspace
In addition to management of maintenance and assets, QFM provides in-depth insight into the usage of space within a workplace. Graphical tools enable users to easily analyse space requirements, manage office moves through scenario planning and book hot desks using a real-time interactive floor plan.

www.swg.com

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BaxterStorey provides bespoke hospitality services through restaurants, café bars, deli operations and executive dining rooms for a wide range of customers. Its heritage is built on the culinary expertise and the professional training and development of its people. It employs more than 8,500 people at over 600 locations, and provides food service excellence to clients and customers in business and industry.

BaxterStorey’s core principle is to serve the best quality food, sourced and prepared locally using the finest produce. Through its chef and barista academies, it provides focused and dedicated training to front line teams helping them to provide great service and build a career for life. The reach and talent of BaxterStorey’s business enables it to draw on an extensive pool of expertise within the food service sphere, providing it with a strong foundation to share and distribute best practice both locally and across the country.

www.baxterstorey.com

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McKay Securities PLC is a commercial property investment company with Real Estate Investment Trust (REIT) status specialising in the development and refurbishment of quality buildings within established and proven markets of South East England and central London.

The Group’s strategy is to invest in well located, quality commercial real estate assets with income and capital growth potential over the longer term, realisable through active portfolio management, refurbishment and development.

McKay recently completed two schemes, in Redhill and Reading, the latter being the first building in the South East office market to achieve a BREEAM ‘Outstanding’ rating.

www.mckaysecurities.plc.uk

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G4S FM is a leading facilities management business, part of G4S UK & Ireland region employing 28,000 people with an annual turnover of £1.5 billion across the region. Active in 100 countries, it is the largest employer quoted on the London Stock Exchange, employing 610,000 people. It operates across the public and private sectors delivering integrated services to customers.

G4S FM delivers integrated facilities management, security, front of house, hard FM, energy management, cleaning, catering and service desk services in healthcare, education, central government and corporate sectors across the UK and Ireland. A world renowned security and FM provider, it improves the lives of millions of people every day in hospitals, schools, courts, government buildings and corporate offices.

Its portfolio includes 14 NHS Trusts, 33 schools, five prisons and 300 courts. Clients include the Met Office, Ministry of Justice, Foreign & Commonwealth Office, HMRC, Northern Ireland Civil Service and TRL. We also offer a complete service range for secure environments in Jersey, Guernsey and the Isle of Man, from cash transit to security, facilities management and logistics, in high profile sectors including banking, airports and retail.

www.g4sfm.com

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Premier Technical Services Group PLC (PTSG) was formed in 2007 to answer a need within the facilities management industry for a single provider of multiple niche services under one roof. Almost ten years later, the Group employs around 450 highly trained people across four market areas: access and safety, electrical services, high level cleaning and training solutions.

From 16 UK centres of operation, PTSG serves more than 12,500 companies across a portfolio of 150,000 assets. This extraordinary success is a reflection of the Group’s strategy to combine attractive business acquisitions and strong organic growth – creating a diverse offering and sector-leading position.

PTSG invests huge amounts of time and money in creating an unparalleled customer experience. This investment has seen a return through a contract renewal rate of 88 per cent, illustrating the overwhelming sense of satisfaction with the Group’s products and services.

PTSG achieved record turnover during 2016. It also announced its nineteenth and twentieth acquisitions (UK Dry Risers Ltd. and UK Dry Risers Maintenance Ltd.). This has increased its geographical coverage and made its service offering even more comprehensive.

www.ptsg.co.uk

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Polycom is the industry leader in unified collaboration solutions. Companies choose Polycom for solutions that enable their geographically dispersed workforces to communicate and collaborate more effectively and productively over distances. Using Polycom telepresence, video, and voice solutions and services, people connect and collaborate from their desktops, meeting rooms, class rooms, and mobile settings. Organisations from a wide variety of industries and the private sector work with Polycom standards-based solutions to:

• Gain a fast return on their investment as their teams easily collaborate “face to face” wherever they are, on any device, at times to suit them
• Cut the time, cost, and carbon emissions associated with gathering the right people in one place to solve problems
• Apply saved resources, time, and energy to primary business and organizational challenges

Through its multi-year partnership with Microsoft and resulting integration to Skype, Polycom’s room and group collaboration solutions enable organisations to design workspaces that support the ways individuals want to work and provide for seamless adoption from the desktop to the meeting room. In today’s economy, Polycom makes good business sense.

www.polycom.co.uk